Full refund if cancelled 24h before pickup.
More than 24 hours before pickup
100% refund, processed within 3 business days
Between 6-24 hours before pickup
50% refund — the vehicle is already blocked and unavailable to other renters
Less than 6 hours before pickup
No refund — the vehicle was prepared and held for your slot
Policy written and enforced by Arjun Rao — Operations Lead, Rental Wheelz — writes and enforces every policy on this page.