A Flat Tyre Mid-Rental: What We Do About It

A flat tyre or a mechanical issue mid-rental isn't rare in a city with as much road construction and pothole-pocked stretches as Bengaluru, and it's not something we expect you to sort out on your own. Every car in the fleet carries a spare tyre and the tools to change it, and the process from there depends on what actually went wrong.

For a straightforward flat

If it's a simple puncture and you're comfortable changing it, the spare and jack are in the boot the same way they'd be in any car. If you'd rather we handle it, message us on your booking's WhatsApp thread with your location and we'll arrange help — either a tyre change on the spot or a swap to a different car if the tyre needs a proper repair rather than a temporary spare.

For anything bigger

A genuine mechanical breakdown gets the same first step: message us immediately with your location. We'll work out the fastest fix from there, whether that's a mechanic coming to you or getting a replacement car to your location so the rest of your trip isn't derailed by one car's problem.

The one thing we ask

Don't try to keep driving on a car making a noise or handling strangely to reach your original destination — pull over safely and message us first. It's almost always faster to sort out from wherever you actually are than to add distance to whatever's already wrong.