Windshield Chip vs. Crack: Why the Damage Schedule Treats Them So Differently

These two lines on our damage schedule confuse renters most, because they both involve windshield damage but the charge is wildly different — ₹900 versus ₹6,500. The difference is what actually needs to happen to the car, not how the damage looks. A repairable chip gets a resin fill from our empanelled garage, a straightforward job, flat-rate regardless of the chip's exact size.

A crack that requires full replacement is a different job entirely — a new windshield, professional fitting, and we file an insurance claim on our end for it. The ₹6,500 figure is the full replacement cost from our empanelled garage, not a penalty. If you're ever unsure whether damage is a chip or a crack, send us a photo before return and we'll tell you honestly which category it falls into.