Trust & Policy

Aadhaar or Passport: What Our Second-ID Requirement Actually Checks For

By Arjun Rao · Operations Lead, Rental Wheelz — 6 years managing self-drive fleets in Bengaluru · 2026-09-07

Aadhaar or Passport: What Our Second-ID Requirement Actually Checks For

Renters sometimes ask why a driving licence isn't enough on its own — it proves you can legally drive, but it doesn't reliably confirm where you currently live, especially if you've moved since it was issued. That's the specific gap our second-ID requirement closes: an Aadhaar card or Passport, used for address verification only.

Either document works equally — we're not favouring one over the other. It's stored securely as part of your booking record and never shared beyond what's needed to confirm your identity and address. Combined with the live selfie match at pickup, this is the full verification process, and it's designed to take under five minutes end to end, not to create friction for its own sake.

Bengaluru specific

The second-ID requirement exists specifically for address verification — a driving licence alone doesn't reliably confirm where you currently live, which is the actual gap the Aadhaar or Passport requirement closes.

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